On January 13, as part of a working trip, deputies of mazhilis of the Parliament Serik Seydumanov and Olga Shishigina visited the Almaty Development Center (ADC).
The chairman of the ADC Board, Sanzhar Izteleuov, spoke about the work of the Situation Center in Almaty. The integration of urban and republican systems in the Sitcenter allows more than 1.2 thousand to be analyzed. Indicators of Almaty’s development. Among them are socio-economic development, security, emergency, citizens' appeals, budget execution, project management, etc.
The head of the ADC presented the modules «Onay's System of Accounting and Payment,» "Criminal Offences Map» and others. The delegation's attention was drawn to the Information module on kindergartens and schools, which monitors the planned and actual congestion of institutions, as well as the shortage and surplus of places.
In the Public Reception Office of Almaty Open Almaty (the CRA project for receiving and processing appeals of the population of Almaty), managing director of the CRA Aliya Jaksalykova spoke about the activities and mechanism of Open Almaty.
She noted that the project was launched in 2017, receiving calls by phone, through the portal open-almaty.kz, social networks and in the front office. All appeals are registered in a single information system, the timing and quality of responses are monitored. In 2019, Open Almaty received about 140,000. Cases. The most popular ways of communication for citizens - contact center (55%) and social media (24%).
As a result of the meeting, the deputies expressed their proposals for the development of Almaty. According to S. Seydumanov, Almaty should become a tourist and historical city, but for this it is necessary to continue to develop infrastructure.
In this regard, S. Izteleuev recalled that the mayor of Almaty Bakytzhan Sagintayev presented the Development Strategy «Almaty 2050» during the Kazakhstan Urban Conference 2019, instructed to develop a development program «Almaty-2025«, the concept of a master plan for the development of the city and a new general plan of the city. At the same time, all eight districts of Almaty should develop three-year master plans for development. Thus, the city's budget will be formed according to targeted programs, in particular, such as «My Yard,» "My Street,» "My District.»
